Program Analyst

The Program Analyst works in the Chief of Staff office at the San Francisco VA. The incumbent plans, performs, and evaluates data-driven analyses of programs that require advanced analytical skill, careful interpretation of policy, and cross-disciplinary coordination. Exercises independence in developing methodologies, preparing analyses, and recommending processes that improve compliance, workforce planning, physician compensation operations, medical staff governance, and records management.

Major duties: Plans and coordinates the lifecycle of Medical Executive Committee (MEC), mini-MEC, and COS Service Chief governance meetings, including agenda development, issue tracking, and preparation of supporting materials. Reviews and applies VHA, Joint Commission, and facility policies to ensure governance agendas and decisions are consistent with regulatory and accreditation requirements; refers novel or precedent-setting issues to COS leadership for resolution. Develops governance dashboards and standardized reporting templates to facilitate transparency, follow-through, and documentation of decisions.

Provides guidance to service chiefs and staff on governance processes, escalation pathways, and general compliance expectations. Serves as a facility technical expert on physician Pay for Performance (P4P) and Market Pay processes, applying established VHA directives and local procedures. Designs and maintains analytical frameworks (e.g., spreadsheets, queries, dashboards) to validate, summarize, and present compensation data for approximately 400 physicians, including trend analyses in support of workforce planning and budgeting.

Independently manages day-to-day Market Pay cycles (initial, biennial, and out-of-cycle actions) within established policy parameters, ensuring timelines and documentation are met and elevating complex policy questions to COS leadership or national program offices as appropriate. Applies detailed knowledge of credentialing/privileging data structures and requirements to conduct facility-level audits of vDMS data, identify discrepancies, and coordinate corrective actions with Medical Staff Office (MSO) leadership. Serves as facility NPI Coordinator, monitoring compliance, leading data clean-up efforts, and preparing periodic reports with trend summaries and recommendations for local process improvements.

Develops and maintains local procedures and job aids for credentialing-related data governance and monitoring, consistent with national guidance. Integrates data from systems such as VSSC, TMS, SharePoint, SQL databases, ePerformance, and Pyramid Analytics to develop dashboards, queries, and reports that support COS operational decisions. Designs and documents data extraction methods and analytic models to evaluate physician productivity, compensation equity, credentialing timelines, workforce trends, and governance outcomes at the facility level.

Other duties as assigned. Work Schedule: 8:00am-4:30pm Monday-Friday or as determined by supervisor. Telework: This position may be authorized for AdHoc telework only.

Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD03450 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized