Health System Specialist - EHRM Deployment Lead

This position serves as a Health System Specialist - Electronic Health Record Modernization (EHRM) Deployment Lead at Harry S. Truman Veterans' Affairs Medical Center within Health Informatics services with the primary responsibility of providing administrative leadership and direction pertaining to EHRM implementation.

Duties include but are not limited to: EHRM Program Subject Matter Expert (40%) Works with the medical center Executive Leadership Team (ELT), Informatics Steering Committee, staff, and ICC leadership and staff to apply a structured methodology and lead and support HCS level change management activities during the EHRM transformation at the assigned site. Facilitates the analyses of medical center change readiness, creates gap analysis, and articulates the impact of EHRM on workflow, role and venue. Forecasts and estimates program and staffing requirements and ensures program goals, objectives, and operations are realistic. Program study assignments involve operations and functions of significant complexity with extensively interrelated health care programs.

Ensures alignment with VISN and VHACO policies and procedures as well as external regulatory requirements. Participates in the development of long-range medical center program plans, goals, objectives, and milestones; identifies and develops ways to resolve programs or cope with issues which directly affect the accomplishment of principal ICC program goals and objectives Identifies best practices for potential adoption in other facilities within the network, actively contributing to one or more of the V15 priorities. EHRM Advisor, Coach, Mentor (25%) Provides advisory services to all levels of medical center management regarding the requirements and implications of the EHRM deployment.

Provides advice to operating managers and supervisors on deployment requirements (derived from general systems theory, the theory of constraints, queuing theory, Lean thinking, Six Sigma, etc.) that can assist in accomplishing the departmental missions and programmatic objectives of the medical center. Contributes to the professional growth and development of effective teams/team members and ensures that staff are trained in EHRM principles and expectations. Assesses the impact of change on the motivation of all groups involved in EHRM activities.

Leads training and facilitation of performance improvement teams, the use of relevant tools and statistical processes and the use of VHA databases; establishes effective relationships within the VISN and HCS through participation in organizational and committee structures. Serves as a role model and mentor for peers and team members. Serves as mentor/preceptor to guide, orient, and counsel and demonstrate expertise to other staff; promotes a climate of inter-service collaboration, cooperation, and understanding.

Program/Project Analysis and Evaluation (25%) Investigates and analyzes potential or realized adverse clinical operations, trends or conditions and initiates/recommends corrective action and follow-through as a result of electronic health record conversion and effects on direct patient care. Monitors compliance with project management standards, policies, procedures, and templates via project audits. Performs budget execution functions for the medical center which are consistent with formulated budget plans and develops budget requests consistent with EHRM objectives, work processes, staff needs, and funding requirements, which may change substantially from year to year, requiring considerable re-budgeting.

Conducts analyses of all aspects of current or projected medical center health care programs for effectiveness in achieving planned goals and objectives and meeting the needs of Veterans and the public. Coalition Building and Customer Service (10%) Maintains active communication with all medical center staff, affiliated partners, and other relevant personnel regarding the function and operation of the medical center EHRM. Serves as a liaison to various V15 departments and programs covering information transmission, meeting and project coordination, and clinical support and administrative issues related to the EHRM deployment. Represents V15 effectively to both internal and external audiences and keeps the respect and advocacy for Veterans at the forefront of actions.

Develops and maintains multiple and varied levels of communication between VISN ICCs and Program Offices; maintains a working relationship with other ICCs, facilities, and Federal agencies at the medical center, VISN, and community levels. Serves on a variety of VISN level committees, task forces, and workgroups related to health care services planning and delivery; provides leadership whenever possible for the development of more efficient and cost-effective programs and services. Work Schedule: Monday - Friday, 8:00am - 4:30pm Virtual: This is not a virtual position.

Position Description/PD#: Health System Specialist - EHRM Deployment Lead/PD100320 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized