Supervisory Government Information Specialist

This position is located in the Veterans Benefits Administration (VBA), Office of Mission Support (OMS), Privacy Act Automation Directorate. The incumbent serves in a Supervisory capacity as Director, Privacy Act Automation Directorate and is a vital link responsible for providing a wide range of service-oriented activities, which supports and provides a high level of administrative expertise in coordinating Privacy Act policy requirements.

Specific duties include: Assists the Executive Director and Associate Deputy Director of OMS with the management and technical expertise in providing executive reviews and analysis, facilitating actions between internal and external customers and stakeholders to ensure the Privacy Act Automation Program is compliant and in alignment with federal regulations, guidelines, standard operating procedures, and advising senior level management on key and significant issues that may impact the timely outcome through the use of cost, time and scope of the project. Responsible for leading and overseeing complex projects for compliance and timely completion with all applicable VBA Central Office policies and procedures covering Freedom of Information (FOIA), Privacy Act, access of veterans and their families, employees, contractors, Computer Matching and Privacy Protection Act, Federal Information Security Modernization Act (FISMA) 2014, VA, and OMB guidance and other areas of administrative information. Oversees the Contracting Officer's Representative (COR) for major acquisition activities related to Privacy Act Automation. Directs and ensures collaboration with VBA senior management and legal counsel to establish and maintain an organization wide FOIA/Privacy Program.

Ensures the performance of initial and periodic privacy risk assessments and related ongoing compliance monitoring activities in coordination with VA FOIA services, VA Privacy Services, Privacy and Records Assessment Division (PRAD), OIG, and all other VBA components. Advises management and colleagues on the most difficult problems, conducts special studies, and proposes options and alternatives representing the organization. Provides policy recommendations.

Promotes identification of potential improvement opportunities and advised management of these opportunities. Assists management officials (site directors, deputy directors, vendors, customers, stakeholders, Subject Matter Experts (SME's) and others in defining project scope, priority, and project staffing, with an emphasis on projects that cut across organizational/activity lines and deal with complex issues. Optimizes scarce resources, meets customer requirements, reduces rework, improves operational capacity, and increases quality.

Develops strategies and plans for the adoption and replication of best practices and ideas. Provides leadership and technical support in project lifecycle management. Provides expert advice and assistance to OMS Executive Leadership and top senior level management officials, legal counsel, Office of Inspector General (OIG).

Provides management of other related organizations and support activities involve in ensuring the effective training of personnel. Provides oversight of Privacy Act Automation Program management, contractual support, budget for General Operating Expenses (GOE) purchases, expert point of contact in responding to Congress, the public, the media, other agencies, and employees and officials of the Department who are seeking information about interpretation, policy process and procedure and/or technical assistance concerning access and privacy laws administered by the VA. Provides world class customer experience and ensures all customer's issues and requests are properly addressed and forwarded to the appropriate contact for resolution.

Cognizant in providing quality customer service through effective verbal and non-verbal communications and ensuring issues that arise have been properly notified and completed. Set priorities, plans and assigns work, keeps employees informed of new policies, interviews candidates for vacant positions and make hiring recommendations, makes recommendation for promoting non-supervisory staff when appropriate, makes decisions on problems presented by subordinates, evaluates performance, resolves grievances, refers group grievances, and unresolved complaints to higher level officials, initiates minor disciplinary actions such as warnings or admonishments, recommends action in more serious cases, and prepares and monitors progress on employee individual development plans. Work Schedule: Full time, Monday through Friday Compressed/Flexible: Not Available Telework: Not Available.

Virtual: This is not a virtual position. Position Description/PD#: Supervisory Government Information Specialist; GS-0306-15 PD# 422480 Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required.