Registered Nurse-Nurse Manager

The Registered Nurse-Nurse Manager (RN) position is located in the VISN 1 Clinical Contact Center. This is a remote position. This position are full-time, 40 hours per week.

The Clinical Contact Center (CCC) Registered Nurse (RN) reports to the VISN 1 Clinical Contact Center Nurse Manager. The incumbent provides care and counseling for patients through a virtual care system for the promotion and maintenance of health and prevention of illness. Duties include, but are not limited: Provides care through an interactive process between the nurse and patient that occurs over the telephone and online chat technologies and involves identifying the nature and urgency of client health care needs and determining the appropriate disposition.

Provides timely, appropriate advice and guidance to patients and/or their representatives who seek assistance with health care issues. Communicates through a structured process in which information is exchanged clearly and accurately among team members. Considers recommended dispositions and interventions from approved clinical decision support tools to assess and address the clinical needs of patients.

Recommendations may be emergent and include those that preserve life, prevent disability, or promote health and well-being. Reports unusual occurrences and adverse events as appropriate. The nurse considers all characteristics of the individual, including age and life stages, state of health, race and culture, values, and previous experiences.

Work Schedule: Days Telework: Not applicable, this is a remote position Virtual: This position is being filled as remote. Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Notifications: Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted).

In some cases, more than one SF-50 may be required to show a higher grade previously held. This vacancy is limited to the first 50 applications received and will close at 11:59pm ET on the closing date or 11:59pm ET on the day we receive the 50 application, whichever comes first. Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Licensure: 1 full and unrestricted license from any US State or territory VA offers a comprehensive total rewards package: VA Nurse Total Rewards