Supervisory Medical Support Assistant

The Supervisory Medical Support Assistant (MSA) plans and directs subordinate Lead MSA and MSA's activities. The Supervisory MSA evaluates the work of subordinate staff, resolves complex problems, makes recommendations for hiring, and takes disciplinary action as needed. NOTE: The 2-page Resume requirement does not apply to this occupational series.

For more information, refer to Required Documents below.

Evaluates work of subordinate staff. Resolves complex problems to ensure patient services/needs are met. Reviews new products, equipment, and systems to make recommendations for improved operations. Identifies training and/or educational needs.

Makes final recommendations for hiring selections. Plans and directs the subordinate Lead MSA and MSA's activities. Coaches and trains staff.

Reviews all patient movements from the prior day to ensure movement errors are corrected and training is provided as needed. Recommends promotions and/or step increaes. Conducts individual quality assurance and/or process improvement studies.

Total Rewards of a Allied Health Professional Work Schedule: 0730-1600 Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000000 Permanent Change of Station (PCS): Not Authorized