Program Support Assistant (OA)

The Program Support Assistant provides technical and practical support to the Veterans Service Center Manager in areas of administration that may include budgeting, personnel administration, data processing, files management, and timekeeping.

Specific duties include: Controls and prepares recurring and special reports, studies, and analyses as may be required by the VSCM or station management. Responds to a variety of personal, telephone, and written inquiries, including those regarding general procedures and policies of the Department, as well as the benefits administered. Prepares forms, documents, training requests and other various administrative related documents that are needed to meet reporting requirements or to support claims or applications for benefits.

Maintains records of correspondence sent through VSC's corporate email box. Provides tracking and reporting to VSCM of employee FMLA usage, LWOP, Compensatory Time, and yearly Use-or-Lose. Responsible for reviewing internal correspondence for accuracy and completeness.

Maintains a personnel listing of all VSC employees, to include emergency contact information, current position, grade and step, and time in position; and ensures the VSC staffing report is maintained. Maintains the office filing system and the locked file documents that contain confidential personnel information. Promotion Potential: Position is at full promotion potential.

Work Schedule: Monday thru Friday: 8:00 am - 4:20 pm Compressed/Flexible: Available Telework: No Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA); PD04052A Relocation/Recruitment Incentives: Not Authorized . Financial Disclosure Report: Not Required.