Credentialing Program Assistant

The C&P Specialist, assigned to the Medical Staff Office, which is under the Chief of Staff at a VA Medical Center (VAMC), is aligned to and supervised by the C&P Manager. The Medical Staff Office is responsible for the C&P process of VAMC clinical services providers including full-time, part-time, temporary, intermittent, contract, without compensation (WOC), fee basis and telehealth Licensed Independent Providers (LIPs), as defined in the VAMC Medical Staff Bylaws.

Major duties include, but not limited to: Assist the C&P Manager/Analyst in developing short- and long-term goals to support the mission of the credentials and privileging program. Help identify the resources needed to carry out program functions and meet operational requirements. Serve as a subject matter expert in credentials and clinical privileging for staff and leadership. Keep leadership and administrative staff informed of program changes, policy updates, and new regulatory requirements.

Review correspondence, VetPro reports, and communications to identify urgent matters, confidential information, and problem areas requiring follow-up. Research regulations, standards, and reference materials to determine appropriate corrective action for discrepancies or compliance issues. Ensure accurate provider data was entered and maintained in VetPro, including licensure, DEA registration, NPDB Continuous Query, FSMB, education, training, certifications, and privileging actions.

Manage provider applications and renewals for licensed independent practitioners, including review of complete documentation and primary source verification. Verifiy credentials through approved primary sources such as licensing boards, certifying organizations, universities, the AMA, NPDB, DoD, and healthcare facilities. Review application packages and credentialing files for omissions, inconsistencies, and technical compliance with VHA policy, regulatory requirements, and TJC standards.

Coordinate with clinical service departments, maintained credentialing records, and tracked time-sensitive actions, audits, renewals, FPPE/OPPE, and other privileging requirements. Work Schedule: Monday - Friday, 7:30am to 4:00pm (Subject to change based on the needs of the agency.) Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position. Position Description/PD#: Credentialing Program Assistant/PD04820A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized