Administrative Support Assistant (CYS) (Developmental) NF-02/03

This position is located at Parent Outreach Services, Fort Drum, New York. Directorate of Family and Morale, Welfare and Recreation (FMWR), Child and Youth Services (CYS) Employee Childcare Fee: Available to MWR CYS Regular and FLEX (working a minimum of 15 hours). First Child: 100% childcare fee discount. Second and Subsequent Child: 25% childcare fee discount.

Incentives and Bonuses Incentives and bonuses will not be paid. * Commissary privileges! See 'Additional Information.'

Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.

Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.

Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.

Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.

Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.